Refunds, Returns and Exchanges

Our products are not newly manufactured - each and every piece is prior-loved, used and found. Our products are beautifully aged and matured and therefore are not `perfect´. We carefully curate our artisan and vintage decor, and clearly communicate prior to purchase what to expect due to the inherent nature of aged decor. As such, we do not accept returns or exchanges.  Please check and chose carefully before ordering.  If you require more pictures or information you can contact us at info@maison-extravaganza.de

In the event that your order arrives damaged in any way, please email us as soon as possible (within 1-3 days of receipt of package) at info@maison-extravaganza.de with your order number and photos of the item’s condition and packing materials, including the box. We address these on a case-by-case basis and will always work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@maison-extravaganza.de